Terms and Conditions | Vere Design - Digital Agency

  1. DEFINITIONS

BRAND: VERE DESIGN (Digital Agency)

LEGAL ENTITY: Claudia Dinu, Sole Trader in United Kingdom.

CONTACT: office@veredesign.co.uk.

CLIENT: “You”, “Your” or the “Company Name” that has contracted Vere Design to work on their project.

CONTENT: any text, graphics, images/photos, videos, audio, designs, trademarks, or other artwork or information that you provide to us for inclusion in your project.

The following Terms and Conditions document is a legal agreement between Vere Design, hereafter “the Web Designer, the Graphic Designer, the SEO Consultant & Ads Specialist, the Social Media Manager, the Copywriter, the Photographer, the Videographer, the Marketing Consultant”, and “the Client” for the purposes of website design or development. These Terms and Conditions set forth the provisions under which the Client may use the services supplied.

Vere Design, hereafter “the Web Designer, the Graphic Designer, the SEO Consultant & Ads Specialist, the Social Media Manager, the Copywriter, the Photographer, the Videographer, the Marketing Consultant” is a Sole Trader offering the Clients: Web Design – specialised on WordPress (CMS), Graphic Design, Social Media Marketing, Photography, Video, Professional Editing, Content writing, Email Marketing and other internet related support and consultancy. Tech savvy team – consultancy and support available for various online tools and platforms.

  1. WEB DESIGN

2A. Acceptance of Work

Quotations are valid for 30 days from date of issue.

When the Client places an order to purchase a website or website revisions and updates from the Web Designer, the order represents an offer for website purchase, or website maintenance, made to the Web Designer to work on the clients’ projects, as mentioned in person, via telephone, email or WhatsApp.

No contract for the supply of services exists between Client and Web Designer until the Web Designer sends an e-invoice to the Client for payment, unless it has been agreed otherwise between both parties. The e-invoice equals acceptance by the Web Designer (or third-party supplier) of the Client’s order to purchase services from the Web Designer and this acceptance of work is a valid contract between Client and Web Designer regardless of whether the Client receives the e-invoice.

Any other services on the order that have not been included in the e-invoice do not form part of the contract. The Client agrees to check that the details of the e-invoice are correct and should print and keep a copy for their records.

The Web Designer is liable to withdraw from contract at any time prior to acceptance.

Additional work requested by the Client that is not specified in the agreed quotation is subject to an additional quotation by the Web Designer on receipt of specification. If the work is needed as part of an existing project, then this may affect time scale and overall delivery time of the project.

If a functional specification and a set of testing criteria is included within the quotation, the Web Designer is responsible for fulfilling the testing criteria as the sole criteria for completion of the contract.

The Client agrees that the standard development platform (available upon request or at our website https://veredesign.co.uk/terms-and-conditions/) is an agreeable platform for development of the website and all acceptance testing will occur only on the standard development platform. The Client further agrees that any requests relating to hardware or software outside the standard development platform will be deemed additional work.

The Client agrees to provide any needed information and content required by the Web Designer in good time to enable the Web Designer to complete a design or website work as part of an agreed project.

2B. Permission and Copyright

Copyright of the completed web designs, images, pages, code and source files created by the Web Designer for the project shall be with the Client upon final payment only by prior written agreement. Without agreement, ownership of designs and all code is with the Web Designer.

These terms of use grant a non-exclusive limited license so that the Client can use the design on one website on one domain name only. The Client is not permitted to use a design for more than one website without prior written agreement between the Client and the Web Designer.

The Client agrees that resale or distribution of the completed files is forbidden unless prior written agreement is made between the Client and the Web Designer.

The Client hereby agrees that all media and content made available to the Web Designer for use in the project are either owned by the Client or used with full permission of the original authors. The Client agrees to hold harmless, protect and defend the Web Designer from any claim or suit that may arise as a result of using the supplied media and content.

The Client agrees that the Web Designer may include development credits and links within any code the Web Designer designs, builds or amends. If the Designer designs a website for a Client, then the Client agrees that the Web Designer may include a development credit and link displayed on the Client’s website. If the Web Designer builds or amends a website for a Client, then the Client agrees that the Web Designer may include a development credit and link displayed on the Client’s web page, which may be within the code but not displayed on a web browser if requested by the Client.

The Client agrees that the Web Designer reserves the right to include any work done for the Client in a portfolio of work.

The Client agrees to abide by the terms of any third-party software or media included within any work done for the Client. Examples of this include, but are not limited to, Google Maps, Media under the Creative Commons license, RSS feeds, Open Source GPL Software etc.

2C. Material

The Web Designer reserves the right to refuse to handle:

  • Any media that is unlawful or inappropriate.
  • Any media that contains a virus or hostile program.
  • Any media that constitutes harassment, racism, violence, obscenity, harmful intent or spamming.
  • Any media that constitutes a criminal offence, or infringes privacy or copyright.

2D. Domain names and Hosting

The Web Designer can, at its own discretion, but is not obliged to, offer domain name registration and hosting via a third party-service.

The Client agrees that registration of a domain name does not provide endorsement of the right to use the name. The Client is responsible for ensuring they have due title to the domain name. The Web Designer holds no liability and the Client hereby agrees to indemnify and hold harmless the Web Designer from any claim resulting from the Client’s registration of a domain name.

The domain name is registered in the Client’s own name, with the address and contact details provided to the Web Designer. The Client should be aware that a domain name is registered with a third party and as such the Client shall agree to fully abide by the terms and conditions set out by the third party for such services.

The Client agrees to take all legal responsibility for use of third-party domain name and hosting services and supply truthful details to the third-party services.

The Client agrees that information submitted for registration of domain names is then available to the general public via the Nominet Whois system. However, Clients who are using their website for non-trading purposes may ask the third-party registrar for their contact information not to be included in the Nominet Whois system.

The Client is liable to pay the Web Designer for any domain name registrations and the initial set-up of the hosting if included as part of the website build.

Any support relating to the domain name, hosting and email services is between the Client and the third-party service.

Any other domain name and hosting services or costs not included by the Web Designer, including but not limited to further domain name registration fees, domain name transfer charges, yearly domain name renewals, hosting charges, yearly hosting renewals, hosting upgrades, extra disk space, bandwidth and any other related or hidden charges, are to be paid by the Client to the third party services.

The Client agrees to pay the domain name and hosting fees as soon as required by the third party. Any modifications needed to the domain name or hosting services are to be made between the Client and third-party service.

The Client agrees that if at any time their contact details, including email address, change, it is their responsibility to contact the third party and update their contact details. Failure to do so may mean that renewal invoices for the domain name and hosting services are not received by the Client.

Payment for domain name and hosting services is to be made immediately on receipt of an invoice from the third-party service. Failure to comply with the payment terms may result in the Client’s domain name becoming available to another party and/or the website and email services becoming unavailable.

The Client agrees to pass on FTP details and any other access details relating to their domain name and hosting account that the Web Designer requires to upload the website if required as part of a project.

The Web Designer reserves the right without notice to cancel, reject or refuse work with domain names or hosting services without reason for such rejection or refusal.

The Client agrees to be liable for their use of the domain name, hosting and email services with the third party and hereby agrees to indemnify and hold harmless the Web Designer from any claim resulting from the Client’s publication of material and use of the domain name, hosting and email services.

The Client agrees to take full responsibility for all usage of the domain name, hosting and email services and to fully abide by the terms and conditions set out by the third party for such services.

2E. Projects

The Client agrees that an HTML page built from a graphic design may not exactly match the original design because of the difference between the display in design software and the rendering of HTML code by Internet browser software. The Web Designer agrees to try to match the design as closely as is possible when building the code.

During a website project it is important that the Client communicates information to the Designer to achieve the required result.

All alterations are to be requested in writing either by Email, WhatsApp, or Postal Mail by the Client. Quotations for alterations are to be provided by the Web Designer also in writing by Email, WhatsApp, or Postal Mail. The Web Designer reserves the right to request payment be received for further alterations before continuing work. Upon completion of agreed design, the Client is asked to confirm in writing by Email, WhatsApp or Postal mail that the design and the screen size is signed off as complete and agree that any further design alterations are chargeable.

If the Client requests design or content alterations to pages that have already been completed, new pages or different functionality other than that specified in the original quotation, the Web Designer reserves the right to quote separately for these alterations.

If optimised pages are included as part of the project, the Web Designer will optimise the Client’s web pages that already make up part of the project. Optimised pages is not creation of new pages. The optimisation of the web pages can include the meta tags, keywords, description, title, alt tags and text provided by the Client.

If optimised pages are not included as part of the project, these will be included in a SEO quotation, separate from the Web Design quotation.

The Web Designer endeavours to create pages that are accessible to search engines. However, the Web Designer gives no guarantee that the site will become listed with search engines.

If an error or issue with the design or code arises during the project, which does not allow the design or code to match the original specification, then the Client agrees that the Web Designer can apply a nearest available alternative solution.

The Web Designer at all times applies reasonable skill and care in provision of services.

On request, the Web Designer can create a copy of the website to be sent via download link to the Client on project completion. A small charge will be made to cover the cost of this service, unless quoted otherwise.

Once the project is completed, the Web Designer will upload the website to the Client’s web domain if included as part of the project.

After site completion, the Client or a third party of their choosing may wish to edit their website code themselves to make updates. However, the Client agrees that in so doing they assume full responsibility for any issues which occur as a result of changing the code themselves. If the Client or a third party of their choosing edits the website code and this results in functionality errors or the page displaying incorrectly, then the Web Designer reserves the right to quote for work to repair the website.

The Web Designer reserves the right to assign subcontractors in whole or as part of a project if needed.

The Web Designer will keep a copy of the site and design source files when a website project is being worked on. However, the Client agrees that it is their responsibility to have regular backups made by themselves or the third-party hosting services in case of a software or hardware failure at the third-party hosting servers. Clients can request backups to be made as part of the Website Maintenance Service on an hourly basis or monthly basis.

All communications between Web Designer and Client shall be by Telephone, Email, WhatsApp, Microsoft Teams, Zoom, or Postal Mail, except where agreed at the Web Designer’s discretion.

2F. Accessibility & Web Standards

The Web Designer tests sites and templates to ensure they comply with WAI accessibility standards to Level A conformance at time of sale. Should the Client request that the Web Designer alter the site or templates to meet specific WAI accessibility guidelines, or if updated WAI accessibility guidelines were introduced after the site or templates were sold to the Client, the Web Designer reserves the right to quote separately for any additional work needed. If the Client uses Drupal Themes or Modules, or other CMS systems that are not built by the Designer, the overall page may not meet WAI accessibility standards to Level A conformance.

The Web Designer tests sites and templates to ensure they comply with W3C CSS standards as they are at time of sale. Should updated W3C CSS guidelines be introduced after the site or templates were sold to the Client, the Web Designer reserves the right to quote separately for any additional work needed. If the Client uses Drupal Themes or Modules, or other CMS systems that are not built by the Web Designer, the overall page may not meet W3C CSS standards.

The Web Designer tests sites and templates to ensure they comply with W3C HTML standards as they are at time of sale. Should updated W3C HTML guidelines be introduced after the site or templates were sold to the Client, the Web Designer reserves the right to quote separately for any additional work needed. If the Client uses Drupal Themes or Modules, or other CMS systems that are not built by the Designer, the overall page may not meet W3C HTML standards.

The Web Designer shall make every effort to ensure sites are designed to be viewed by the majority of visitors. Sites are designed to work with the standard development platform, which includes recent versions of the main browsers, Internet Explorer and Mozilla Firefox. The Client agrees that the Designer cannot guarantee correct functionality with all browser software across different operating systems.

The Client agrees that, following handover of files, any updated software versions of the browsers detailed in the standard development platform, including the browsers Internet Explorer and Mozilla Firefox, domain name set-up changes or hosting set-up changes thereafter may affect the functionality and display of their website. As such, the Web Designer reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software, domain name or hosting changes.

The Client agrees that more advanced applications on a website page may require a newer browser version or plug-in.

2G. Payment Terms

Prices are subject to change without notice.

All quoted prices are exempt of VAT.

All invoices must be paid in full within 7 days of the invoice date, except where there is another invoice date agreed for the payment, made at the Web Designer’s own discretion.

The Web Designer reserves the right to decline further work on a project if there are invoices outstanding with the Client.

The Web Designer reserves the right to remove its work for the Client from the Internet if payments are not received.

2H. Liability and Warranty Disclaimer

The Web Designer provides their website and the contents thereof on an ‘as is’ basis and makes no warranties with regard to the site and its contents, or fitness of services offered for a particular purpose. The Web Designer cannot guarantee the functionality or operations of their website or that it will be uninterrupted or error free, nor does it warrant that the contents are current, accurate or complete.

The Client agrees that the Web Designer is not liable for any bugs, performance issues or failure of their Drupal software as Drupal is open-source software distributed under the GPL (“GNU General Public License”) and is maintained and developed by a community of thousands of users and developers. Any bugs, performance issues or failure with the software will be directed to the Drupal Development community via drupal.org.

The Client agrees that the Web Designer is not liable for any bugs, performance issues or failure of their Joomla software as Joomla is open-source software distributed under the GPL (“GNU General Public License”) and is maintained and developed by a community of thousands of users and developers. Any bugs, performance issues or failure with the software will be directed to the Joomla Development community via joomla.org.

The Client agrees that the Web Designer is not liable for any bugs, performance issues or failure of their WordPress software as WordPress is open-source software distributed under the GPL (“GNU General Public License”) and is maintained and developed by a community of thousands of users and developers. Any bugs, performance issues or failure with the software will be directed to the WordPress Development community via wordpress.org.

The Web Designer endeavours to provide a website within given delivery time scales to the best of its ability. However, the Client agrees that the Designer is not liable for any claims, losses, costs incurred or compensation due to any failure to carry out services within a given delivery time scale.

The Client agrees that the Web Designer is not liable for any failure to carry out services for reasons beyond its control, including but not limited to acts of God, telecommunication problems, software failure, hardware failure, third party interference, Government, emergency on a major scale or any social disturbance of extreme nature such as industrial strike, riot, terrorism and war or any act or omission of any third party services.

The Web Designer is not liable for any consequences or financial losses such as, but not limited to, loss of business, profit, revenue, contract, data or potential savings, relating to services provided.

On handover of files from Web Designer to Client, the Client shall assume entire responsibility in ensuring that all files are functioning correctly before use.

Whilst every effort is made to make sure files are error free, the Web Designer cannot guarantee that the display or functionality of the web design or the website will be uninterrupted or error free.

If, after handover of files, errors are found in code the Web Designer has created and the standard development platform, or the domain name set-up or hosting set-up have been changed, the Designer can correct errors and reserves the right to quote separately for any additional work needed as a result of changes to the browser software, domain name set-up, hosting set-up or other errors.

Should the Client go into compulsory or involuntary liquidation or cannot pay its debts in the normal course of business, the Web Designer reserves the right to cancel forthwith any projects and invoice the Client for any work completed.

The Web Designer shall have no liability to the Client or any third parties for any damages, including but not limited to claims, losses, lost profits, lost savings, or other incidental, consequential, or special damages arising out of the operation of or inability to operate these web pages or website, even if the Web Designer has been advised of the possibility of such damages.

There are sometimes laws and taxes that affect Internet e-commerce. The Client agrees that it is their responsibility to comply with such laws and will hold harmless, protect, and defend the Web Designer and its subcontractors from any claim, suit, penalty, tax, or tariff arising from the Client’s exercise of Internet e-commerce.

The Web Designer may from time to time recommend to the Client that updates are needed to their site, including but not limited to new legislation compliance, software compatibility and web standards. The Web Designer reserves the right to quote for any updates as separate work. The Client agrees that the Web Designer is not liable for any failure to inform or implement these updates to their site. The Client agrees that it shall defend, indemnify, save and hold the Web Designer harmless from any and all demands, liabilities, costs, losses and claims arising from omission to inform or implement these updates.

2I. Indemnification

The Client agrees to use all the Web Design services and facilities at their own risk and agrees to defend, indemnify, save and hold the Web Designer harmless from any and all demands, liabilities, costs, losses and claims, including but not limited to legal fees against the Web Designer or its associates that may arise directly or indirectly from any service provided or agreed to be provided or any product or service sold by the Client or its third parties.

The Client agrees that this indemnification extends to all aspects of the project, including but not limited to website content and choice of domain name.

The Client also agrees to indemnify, hold harmless and defend, the Web Designer against any liabilities arising out of injury to property or person caused by any product or service sold by the Client or any service provided or agreed to be provided or by third parties, including but not limited to infringement of proprietary rights, misinformation, infringement of copyright, delivery of defective services or products that are harmful to any company, person, business, or organisation.

2J. Nondisclosure

The Web Designer and any third-party associates agree that, unless directed by the Client, it will not at any time during or after the term of this agreement disclose any confidential information. The Client agrees that it will not convey any confidential information about the Web Designer to another party, unless directed by the Web Designer.

2K. Privacy Policy

The Web Designer and any third-party associates shall use information provided by the Client in relation to this agreement in accordance with the Data Protection Act 1998. This information will also be used to identify the Client in communications with them and to contact the Client from time to time to offer them services or products that may be of interest to or benefit the Client.

2L. Interpretation

The Web Designer reserves the right to terminate a project with a Client at any time without prior notification if it finds the Client in breach of these Terms and Conditions. The Web Designer shall be the sole arbiter in deciding what constitutes a breach. No refunds will be given in such a situation.

Termination of services by the Client must be requested in a written notice or email and will be effective on receipt of such notice. Telephone requests for termination of services will not be honoured until and unless confirmed in writing or email. The Client will be invoiced for design work completed to the date of first notice of cancellation for payment in full within thirty (30) days

Where one or more terms of this contract are held to be void or unenforceable for whatever reason, any other terms of the contract not so held will remain valid and enforceable at law.

Any and all matters pursuant to this agreement are governed by English Law and are under exclusive jurisdiction of the English Courts.

This agreement shall be governed by the laws of England and Wales which shall claim venue and jurisdiction for any legal motion or claim arising from this agreement. This agreement is void where prohibited by law.

By accepting a quotation or making a payment of invoice to use the services supplied, the Client acknowledges to have read, understand, and accept the Terms and Conditions of this Agreement, and agrees to be legally binding by these Terms and Conditions.

The Web Designer reserves the right to alter these Terms and Conditions at any time without prior notice. The latest Terms and Conditions can be found at the Web Designer’s website at terms-and-conditions.

2M. Statutory Rights

These Terms and Conditions do not affect your statutory rights as a consumer.

  1. GRAPHIC DESIGN

3A. Acceptance of Work

Quotations are valid for 30 days from date of issue.

When the Client places an order to purchase a website or website revisions and updates from the Graphic Designer, the order represents an offer for design of graphic design elements or other editing, made to the Graphic Designer to work on the clients’ projects, as mentioned in writing, via Email, WhatsApp or by mail.

No contract for the supply of services exists between Client and Graphic Designer until the Graphic Designer sends an e-invoice to the Client for payment, unless it has been agreed otherwise between both parties. The e-invoice equals acceptance by the Graphic Designer (or third-party supplier) of the Client’s order to purchase services from the Graphic Designer and this acceptance of work is a valid contract between Client and Graphic Designer regardless of whether the Client receives the e-invoice.

Any other graphic design services that have not been included in the e-invoice do not form part of the contract. The Client agrees to check that the details of the e-invoice are correct and should print and keep a copy for their records.

The Graphic Designer is liable to withdraw from contract at any time prior to acceptance.

Additional work and revisions requested by the Client that are not specified in the agreed quotation are subject to an additional quotation by the Graphic Designer on receipt of specification. If the work is needed as part of an existing project, then this may affect time scale and overall delivery time of the project.

The Client agrees to provide any needed information and content required by the Graphic Designer in good time to enable the Graphic Designer to complete a design as part of an agreed project.

3B. Permission and Copyright

Copyright of the completed graphic designs, images, exported files created by the Graphic Designer for the project shall be with the Client upon final payment only by prior written agreement. Without agreement, ownership of designs are with the Graphic Designer.

The Client hereby agrees that all media and content made available to the Graphic Designer for use in the project are either owned by the Client or used with full permission of the original authors. The Client agrees to hold harmless, protect and defend the Graphic Designer from any claim or suit that may arise as a result of using the supplied media and content.

The Client agrees that the Graphic Designer reserves the right to include any work done for the Client in a portfolio of work.

The Client agrees to abide by the terms of any third-party license, software editing, or media included within any work done for the Client. Examples of this include, but are not limited to fonts, colours included in the design, images included in the design, icons included in the design and other elements included in the design.

3C. Material

The Graphic Designer reserves the right to refuse to handle:

  • Any media that is unlawful or inappropriate.
  • Any media that contains a virus or hostile program.
  • Any media that constitutes harassment, racism, violence, obscenity, harmful intent or spamming.
  • Any media that constitutes a criminal offence, or infringes privacy or copyright.

3D. Projects

The Graphic Designer agrees to try to create the design as closely as possible to the clients brief enquiry.

During a graphic design project, it is important that the Client communicates information to the Graphic Designer as detailed as possible to achieve the required result.

All alterations are to be requested in writing either by Email, WhatsApp, or Postal Mail by the Client. Quotations for alterations are to be provided by the Graphic Designer also in writing by Email, WhatsApp, or Postal Mail.

The Graphic Designer reserves the right to request payment be received for further alterations before continuing work. Upon completion of agreed design, the Client is asked to confirm in writing by Email, WhatsApp or Postal mail that the design is signed off as complete and agree that any further design alterations are chargeable.

If the Client requests design or content alterations to designs that have already been completed, the Web Designer reserves the right to quote separately for these alterations.

The Graphic Designer at all times applies reasonable skill and care in provision of services.

The Graphic Designer reserves the right to assign subcontractors in whole or as part of a project if needed.

The Web Designer will keep a copy of the design source files when a project is being worked and may store these files after their completion. However, the Client agrees that it is their responsibility to download and save these files on personal hardware or cloud.

All communications between Web Designer and Client shall be by Telephone, Email, WhatsApp, Microsoft Teams, Zoom, or Postal Mail, except where agreed otherwise at the Web Designer’s discretion.

3E. Payment Terms

Prices are subject to change without notice.

All quoted prices are exempt of VAT.

The e-invoice must be paid in full, upon completion of project, when the Graphic Designer is ready to hand out the design files to the Client via Email, WhatsApp or Download Link, unless there is specific e-invoice date agreed for the payment, made at the Graphic Designer’s own discretion.

The Graphic Designer reserves the right to decline further work on a project if there are invoices outstanding with the Client.

3F. Liability and Warranty Disclaimer

The Graphic Designer provides their graphic designs and the contents thereof on an ‘as is’ basis.

The Client agrees that it’s their full responsibility how they may make use of the graphic designs and elements after these have been handed out by the client and the Graphic Designer is not liable for any claims, losses, costs incurred from the way the Client may use the graphic designs and elements online or offline.

The Graphic Designer endeavours to provide a design within given delivery time scales to the best of its ability. However, the Client agrees that the Graphic Designer is not liable for any claims, losses, costs incurred or compensation due to any failure to carry out services within a given delivery time scale.

The Client agrees that the Graphic Designer is not liable for any failure to carry out services for reasons beyond its control, including but not limited to acts of God, telecommunication problems, software failure, hardware failure, third party interference, Government, emergency on a major scale or any social disturbance of extreme nature such as industrial strike, riot, terrorism and war or any act or omission of any third party services.

The Graphic Designer is not liable for any consequences or financial losses such as, but not limited to, loss of business, profit, revenue, contract, data or potential savings, relating to services provided.

On handover of files from Graphic Designer to Client, the Client shall assume entire responsibility in ensuring that all files are designed correctly before use.

Whilst every effort is made to ensure that files are error free, the Graphic Designer cannot guarantee that the elements of design are error free.

If, after handover of files, errors are found in the design that the Graphic Designer has created and the standard development platform, the Graphic Designer can correct errors and reserves the right to quote separately for any additional work needed as a result of these changes.

Should the Client go into compulsory or involuntary liquidation or cannot pay its debts in the normal course of business, the Graphic Designer reserves the right to cancel forthwith any projects and invoice the Client for any work completed.

The Graphic Designer shall have no liability to the Client or any third parties for any damages, including but not limited to claims, losses, lost profits, lost savings, or other incidental, consequential, or special damages arising out of the operation of or inability to use the graphic design elements, even if the Graphic Designer has been advised of the possibility of such damages.

There are sometimes laws and taxes that affect Internet e-commerce. The Client agrees that it is their responsibility to comply with such laws and will hold harmless, protect, and defend the Graphic Designer and its subcontractors from any claim, suit, penalty, tax, or tariff arising from the Client’s exercise of Internet e-commerce.

The Graphic Designer reserves the right to quote for any revisions as separate work.

The Client agrees that it shall defend, indemnify, save and hold the Graphic Designer harmless from any and all demands, liabilities, costs, losses and claims arising from the online or offline use of the graphic design elements created for the Client.

3G. Indemnification

The Client agrees to use all the Graphic Design services and facilities at their own risk and agrees to defend, indemnify, save and hold the Graphic Designer harmless from any and all demands, liabilities, costs, losses and claims, including but not limited to legal fees against the Graphic Designer or its associates that may arise directly or indirectly from any service provided or agreed to be provided or any product or service sold by the Client or its third parties.

The Client agrees that this indemnification extends to all aspects of the project, including but not limited to website content and choice of domain name.

The Client also agrees to indemnify, hold harmless and defend, the Graphic Designer against any liabilities arising out of injury to property or person caused by any product or service sold by the Client or any service provided or agreed to be provided or by third parties, including but not limited to infringement of proprietary rights, misinformation, infringement of copyright, delivery of defective services or products that are harmful to any company, person, business, or organisation.

3H. Nondisclosure

The Graphic Designer and any third-party associates agree that, unless directed by the Client, it will not at any time during or after the term of this agreement disclose any confidential information. The Client agrees that it will not convey any confidential information about the Graphic Designer to another party, unless directed by the Graphic Designer.

3I. Privacy Policy

The Graphic Designer and any third-party associates shall use information provided by the Client in relation to this agreement in accordance with the Data Protection Act 1998. This information will also be used to identify the Client in communications with them and to contact the Client from time to time to offer them services or products that may be of interest to or benefit the Client.

Visit our Privacy Policy page for more info.

3J. Interpretation

The Graphic Designer reserves the right to terminate a project with a Client at any time without prior notification if it finds the Client in breach of these Terms and Conditions. The Graphic Designer shall be the sole arbiter in deciding what constitutes a breach. No refunds will be given in such a situation.

Termination of services by the Client must be requested in a written notice or email and will be effective on receipt of such notice. Telephone requests for termination of services will not be honoured until and unless confirmed in writing or email. The Client will be invoiced for design work completed to the date of first notice of cancellation for payment in full within thirty (30) days.

Where one or more terms of this contract are held to be void or unenforceable for whatever reason, any other terms of the contract not so held will remain valid and enforceable at law.

Any and all matters pursuant to this agreement are governed by English Law and are under exclusive jurisdiction of the English Courts.

This agreement shall be governed by the laws of England and Wales which shall claim venue and jurisdiction for any legal motion or claim arising from this agreement. This agreement is void where prohibited by law.

By accepting a quotation or making a payment of invoice to use the services supplied, the Client acknowledges to have read, understand, and accept the Terms and Conditions of this Agreement, and agrees to be legally binding by these Terms and Conditions.

The Graphic Designer reserves the right to alter these Terms and Conditions at any time without prior notice. The latest Terms and Conditions can be found at the Graphic Designer’s website at terms-and-conditions.

3K. Statutory Rights

These Terms and Conditions do not affect your statutory rights as a consumer.

4.SEO & PPC

4A. Acceptance of Work

Quotations are valid for 30 days from date of issue.

When the Client places an order to purchase SEO & PPC Services from the SEO & PPC Specialist, the order represents an offer for SEO & PPC, made to the SEO & PPC Specialist to work on the clients’ projects, as mentioned in writing, via Email, WhatsApp or by mail.

No contract for the supply of services exists between Client and SEO & PPC Specialist until the SEO & PPC Specialist sends an e-invoice to the Client for payment, unless it has been agreed otherwise between both parties. The e-invoice equals acceptance by the SEO & PPC Specialist (or third-party supplier) of the Client’s order to purchase services from the SEO & PPC Specialist and this acceptance of work is a valid contract between Client and SEO & PPC Specialist regardless of whether the Client receives the e-invoice.

Any other SEO & PPC services that have not been included in the e-invoice do not form part of the contract. The Client agrees to check that the details of the e-invoice are correct and should print and keep a copy for their records.

The SEO & PPC Specialist is liable to withdraw from contract at any time prior to acceptance.

Additional work and optimisations requested by the Client that are not specified in the agreed quotation are subject to an additional quotation by the SEO & PPC Specialist on receipt of specification. If the work is needed as part of an existing project, then this may affect time scale and overall delivery time of the project.

The Client agrees to provide any needed information and content required by the SEO & PPC Specialist in good time to enable the SEO & PPC Specialist to complete the work as part of an agreed project.

4B. Google Ads Campaigns & Social Media Ad Campaigns

Account settings | Keyword research | Ad creation | Budget set are all approved by the Client prior to the campaign creation in a short brief with the SEO & PPC Specialist.

Vere Design is a separate entity from Google or from other Third- Party Services or Suppliers; therefore, the Google Ads advertising account/s or Third-Party Services or Suppliers account/s remains to the Clients. We will work on your Google Ads advertising account/s or Third-Party Services or Suppliers account/s but it/they will remain to Client/s.

All Google Ads campaigns are linked with the Gmail address provided by the Client.

Social media campaigns are created directly on the Social Media Profile selected by the Client and the Client agrees to give access with Admin rights to the SEO & PPC Specialist for the creation of such ad campaigns on selected profile, according to the Client’s Objectives.

4C. Payment Terms

SEO & PPC service price per hour: £40 euro, unless quoted otherwise.

All quotations are valid for 30 days. Prices are subject to change without notice.

All quoted prices are exempt of VAT.

The e-invoice must be paid in full, upon completion of the campaign settings, unless there is specific e-invoice date agreed for the payment, made at the SEO & PPC Specialist own discretion.

Campaign maintenance will be quoted by the hour for optimisation work completed during the entire Active period of the Google Ads campaign or Social Media Ad Campaign.

The SEO & PPC Specialist reserves the right to decline further work on a project if there are invoices outstanding with the Client.

All Clients’ payments to Google Ads Campaigns/ Social Media Ads Campaigns remain the full responsibility of the Client and the SEO & PPC Specialist has no responsibility for such payments. We only perform Online support and Consultancy by Managing our Clients’ Accounts for Third Party Services, SEO & PPC consultancy and campaigns optimisation (Google Ads or Social Media Ads) for such services and We are not liable for payments/invoices or any indirect, special or consequential loss, damage, costs, or expenses or any loss of profits; loss of anticipated profits; loss of business; loss of data; loss of reputation or goodwill; business interruption; or, other third party claims; or any failure to perform any of our obligations if such delay or failure is due to any cause beyond our reasonable control; or any losses caused directly or indirectly by any failure or your breach in relation to your obligations; or any losses arising directly or indirectly from the choice of SEO & PPC Services and how they will meet your requirements or your use of the SEO & PPC Services provided or any goods supplied in connection with the SEO & PPC Services.

4D. Nondisclosure

The SEO & PPC Specialist and any third-party associates agree that, unless directed by the Client, it will not at any time during or after the term of this agreement disclose any confidential information. The Client agrees that it will not convey any confidential information about the SEO & PPC Specialist to another party, unless directed by the SEO & PPC Specialist.

4E. Interpretation

The SEO & PPC Specialist reserves the right to terminate a SEO & PPC project with a Client at any time without prior notification if it finds the Client in breach of these Terms and Conditions. The SEO & PPC Specialist shall be the sole arbiter in deciding what constitutes a breach. No refunds will be given in such a situation.

Termination of services by the Client must be requested in a written notice or email and will be effective on receipt of such notice. Telephone requests for termination of services will not be honoured until and unless confirmed in writing or email. The Client will be invoiced for design work completed to the date of first notice of cancellation for payment in full within thirty (30) days.

Where one or more terms of this contract are held to be void or unenforceable for whatever reason, any other terms of the contract not so held will remain valid and enforceable at law.

Any and all matters pursuant to this agreement are governed by English Law and are under exclusive jurisdiction of the English Courts.

This agreement shall be governed by the laws of England and Wales which shall claim venue and jurisdiction for any legal motion or claim arising from this agreement. This agreement is void where prohibited by law.

By accepting a quotation or making a payment of invoice to use the services supplied, the Client acknowledges to have read, understand, and accept the Terms and Conditions of this Agreement, and agrees to be legally binding by these Terms and Conditions.

The SEO & PPC Specialist reserves the right to alter these Terms and Conditions at any time without prior notice. The latest Terms and Conditions can be found at the SEO & PPC Specialist’s website at terms-and-conditions.

4F. Statutory Rights

These Terms and Conditions do not affect your statutory rights as a consumer.

  1. SOCIAL MEDIA MARKETING

5A. Acceptance of Work

Quotations are valid for 30 days from date of issue.

When the Client places an order to purchase a Social Media Marketing package or online support from Social Media Specialist, the order represents an offer for Social Media Marketing and Management, made to the Social Media Specialist to work on the clients’ profiles/accounts, as mentioned in writing, via Email, WhatsApp or by mail.

No contract for the supply of services exists between Client and Social Media Specialist until the Social Media Specialist sends an e-invoice to the Client for payment, unless it has been agreed otherwise between both parties. The e-invoice equals acceptance by Social Media Specialist (or third-party supplier) of the Client’s order to purchase services from the Social Media Specialist and this acceptance of work is a valid contract between Client and Social Media Specialist regardless of whether the Client receives the e-invoice.

Any other Social Media Marketing services that have not been included in the e-invoice do not form part of the contract. The Client agrees to check that the details of the e-invoice are correct and should print and keep a copy for their records.

The Social Media Specialist is liable to withdraw from contract at any time prior to acceptance.

Additional work and revisions requested by the Client that are not specified in the agreed quotation are subject to an additional quotation by the Social Media Specialist on receipt of specification. If the work is needed as part of an existing project, then this may affect time scale and overall delivery time of the project.

The Client agrees to provide any needed information and content required by the Social Media Specialist in order to optimise the Client’s profile/account/ad campaign in good time.

5B. Social Media Packages

Account settings | Profile Settings | Content Creation | Content Scheduling | Tags research | Ad creation – Budget is to be approved by the Client prior to the ad campaign creation in a short brief with the Social Media Specialist.

Vere Design is a separate entity from Facebook Instagram, X, LinkedIn, Google My Business or from any other social media platform/network/profile or other Third- Party Services or Suppliers; therefore, the Social Media account/s, profile/s or Third-Party Services or Suppliers account/s remain to the Clients. We will work on your social media account/s, profile/s or Third-Party Services or Suppliers account/s but it/they will remain to Client/s.

The Client agrees to give access with Admin rights to the Social Media Specialist to the the management of selected accounts, profiles or other Third- Party Services or Suppliers, according to the Client’s Objectives.

5C. Payment Terms

Our Monthly Social Media Marketing packages are: Essentials, Standard and Premium. To view more details, visit our SMM Packages page.

Social Media Management service, price per hour: £40 pounds (UK), unless quoted otherwise.

All quotations are valid for 30 days. Prices are subject to change without notice.

All quoted prices are exempt of VAT.

The e-invoice must be paid in full, monthly, on a pay-as-you-go basis, unless there is specific e-invoice date agreed for the payment, made at the Social Media Specialist own discretion.

The Social Media Specialist reserves the right to decline further work on a project if there are invoices outstanding with the Client.

All Clients’ payments to Social Media Ads Campaigns (Facebook Instagram, X, LinkedIn, Google My Business or from any other social media platform/network/profile or other Third- Party Services or Suppliers) remain the full responsibility of the Client and the Social Media Specialist has no responsibility for such payments. We only perform Online support and Consultancy by Managing our Clients’ Accounts and providing Social Media Management and Ads campaigns optimisation, or for Third Party Services linked with their Social Media Accounts and We are not liable for payments/invoices or any indirect, special or consequential loss, damage, costs, or expenses or any loss of profits; loss of anticipated profits; loss of business; loss of data; loss of reputation or goodwill; business interruption; or, other third party claims; or any failure to perform any of our obligations if such delay or failure is due to any cause beyond our reasonable control; or any losses caused directly or indirectly by any failure or your breach in relation to your obligations; or any losses arising directly or indirectly from the choice of Social Media Marketing Services and how they will meet your requirements or your use of the Social Media Marketing Services provided or any goods supplied in connection with the Social Media Marketing Services. 

5D. Nondisclosure

The Social Media Specialist and any third-party associates agree that, unless directed by the Client, it will not at any time during or after the term of this agreement disclose any confidential information. The Client agrees that it will not convey any confidential information about the Social Media Specialist to another party, unless directed by the Social Media Specialist. 

5E. Interpretation

The Social Media Specialist reserves the right to terminate a Social Media Marketing service with a Client at any time without prior notification if it finds the Client in breach of these Terms and Conditions. The Social Media Specialist shall be the sole arbiter in deciding what constitutes a breach. No refunds will be given in such a situation.

Termination of services by the Client must be requested in a written notice or email and will be effective on receipt of such notice, unless it has been agreed otherwise. Telephone requests for termination of services will not be honoured until and unless confirmed in writing or email. The Client will be invoiced for design work completed to the date of first notice of cancellation for payment in full within thirty (30) days.

Where one or more terms of this contract are held to be void or unenforceable for whatever reason, any other terms of the contract not so held will remain valid and enforceable at law.

Any and all matters pursuant to this agreement are governed by English Law and are under exclusive jurisdiction of the English Courts.

This agreement shall be governed by the laws of England and Wales which shall claim venue and jurisdiction for any legal motion or claim arising from this agreement. This agreement is void where prohibited by law.

By accepting a quotation or making a payment of invoice to use the services supplied, the Client acknowledges to have read, understand, and accept the Terms and Conditions of this Agreement, and agrees to be legally binding by these Terms and Conditions.

The Social Media Specialist reserves the right to alter these Terms and Conditions at any time without prior notice. The latest Terms and Conditions can be found at the Social Media Specialist’s website at terms-and-conditions.

5F. Statutory Rights

These Terms and Conditions do not affect your statutory rights as a consumer.